Tech Support

We've collected all the tech support information you may need for the products and services USAT provides to clients. Download the specification sheets, user guides, software updates, order online, and more using the helpful links below.

Tech Support Requests

Support Requests

Are you having a problem or require assistance with a product you purchased from USAT? Just click the link below to open a technical support ticket.

Data and Specification Sheets

Spec Sheets

Every product you've purchased from USAT has a unique set of specifications outlined within a datasheet. Click below to locate and download product specifications.

Product User Guides

User Guides

Within the link below you will gain access to user manuals and installation guides that relate directly to the products you've purchased from USAT.

Firmware Downloads

Firmware Downloads

We preload the majority of our products with the most current firmware to help them operate effectively. Check here to download the most current firmware.

Technical Training Videos

Training Videos

We've collected a series of training videos to help our customers better manage their software and devices. Click below to start training today.

USAT Product FAQs

Product FAQ's

If you have lots of questions about your software and devices, this is where you'll find your answers. Check out our product FAQ's to learn more today.


Contact Request Form

If you're in need of tech support for products purchased from USAT, but do not have an active DevProv+ plan, please fill out this form. An expert member of our support team will reach out to you within one business day.

    For Immediate Assistance:
    Call Us Toll-Free: (888) 550-8728