Verizon Frontline

Frontline for First Responders


On any given day, there’s almost nothing more important than ensuring first responders have a clear, reliable line of communication. Whether they’re responding to a non-emergent call for assistance or they’re en route to providing life-saving care, first responders need to be able to receive and relay critical information to dispatchers and each other.

During and after natural disasters, such as hurricanes and earthquakes, are some of the most critical times for first responders. Telecommunications services may suffer from short or long-term damage, but the need to dispatch help and coordinate services doesn’t wait. In these instances, flooding, fire, or loss of electricity can cut whole communities off from the rest of civilization. Once first responders arrive on the scene, they’re unable to coordinate a response effectively.

Verizon Frontline for First Responders

With their wide-ranging and reliable 5G network, Verizon Frontline is equipped to support First Responders in a variety of locations. Their suite of First Responder Applications allows first responders to create an ad-hoc network, connect to remote equipment, and monitor usage of emergency vehicles and equipment.

Why Choose Frontline?


Priority Network Access

Frontline plans provide priority network access to public safety agencies and first responders. This means that during times of network congestion, their communications receive priority, ensuring that critical information can be transmitted without delay.

Extensive Network Coverage

Verizon's network offers wide coverage across the United States, including rural and remote areas. Frontline plans ensure that public safety agencies and first responders have reliable connectivity wherever they are, enabling them to stay connected and communicate effectively during emergencies.

Dedicated Network Core

Frontline plans utilize Verizon's dedicated network core, known as the Verizon Public Safety Private Core. This core is designed to provide enhanced security, reliability, and resilience for public safety communications, ensuring that sensitive information is protected and critical services remain operational.

Real-Time Awareness

Frontline plans offer access to Verizon's advanced data solutions, such as priority data and data preemption capabilities. These features enable first responders to have real-time situational awareness by accessing critical information, sharing live video feeds, and utilizing data-intensive applications when responding to emergencies.

Equipment Options

Verizon offers a wide range of devices and equipment that are ruggedized and specifically designed for public safety use. Frontline plans provide access to these devices, including smartphones, tablets, and modems, ensuring that first responders have reliable and durable tools to support their operations.

24/7 Support

Verizon provides dedicated customer support services for public safety agencies and first responders. This includes 24/7 technical support, specialized training programs, and assistance in configuring and optimizing their communication systems.

Collaboration and Interoperability

Frontline plans promote collaboration and interoperability among public safety agencies via solutions such as Push-to-Talk Plus (PTT+). PTT+ enables instant communication between individuals or groups using compatible devices, facilitating coordination and teamwork during critical incidents.

Cradlepoint Next-Gen Firewalls

Enhanced Security and Privacy

Frontline plans prioritize security and privacy by employing advanced encryption and authentication measures. This ensures that sensitive communications and data remain protected from unauthorized access, safeguarding the integrity of public safety operations.

Learn More About Why First Responders are Deploying on the Frontline Network

Verizon Frontline Factsheet

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